Hi, we're a small business based in the San Francisco Bay Area, California. Inspired by "do what you love, love what you do", we started this family project.
We aim to make beautiful, functional dog gear including nylon and leather collars and leashes. Each collar is tailor handmade based on your dog's measurements to ensure a good fit. A portion of our proceeds and products are donated to support nonprofit dog rescue organizations.
Thank you for visiting our shop, please let us know if you have any questions: firstname.lastname@example.org
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Our loves from left to right: Chilly, Lolita, Guinness, Sally
Our Mailing Address:
P. O. Box 110921
Campbell, CA. email@example.com
We accept Paypal and all major credit cards including Visa, Mastercard, American Express, and Discover.
California residents living in Santa Clara County pay 9% sales tax. California residents living outside of Santa Clara County pay 7.25% sales tax.
We offer convenient, flat-rate shipping service: $5 for all U.S. destinations and $15 for Canada. If you live outside of these two countries and are interested in placing an order, please contact us.
Handmade items including collars, leashes, tags, flowers and bowties are made to order and will ship in 1-2 weeks from the date of your order.
Our hand-carved wood signs take longer to make and deliver, please refer to the product page for special shipping details. We'll do our best to promptly update you with your order status.
REFUND, RETURN AND EXCHANGE POLICIES:
If you are dissatisfied with your purchase for any reason, please contact us within 14 days and we will be happy to exchange it or offer a store credit towards a future purchase. Customers are responsible for shipping costs. Sorry, we do not accept returns or exchanges on custom items including embroidered and tagged collars, and dog tags.
Please return or exchange the merchandise in its original condition via USPS to our shipping address.